These Terms of Use (“Terms”) describe the rules for using MixMyRx LLC (also “‘we,” “us,” “our,” and “Company”) and Affiliates’ (an entity controlling, controlled by, or under common control with a named party) online and mobile websites, platforms, services and applications (“Online Services”).
Your access to and use of the Services is subject to these Terms of Use, our Privacy Policy, as well as all applicable laws and regulations. In using certain parts of the Services, you may be presented with additional or supplementary terms regarding the use of those specific Services, and you agree to review and be bound by such additional terms.
PLEASE READ THESE TERMS CAREFULLY, AS THEY CONSTITUTE A LEGAL AGREEMENT BETWEEN YOU AND MIXMYRX.
YOU UNDERSTAND THAT BY ACCESSING OR USING THE SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE LEGALLY BOUND BY AND COMPLY WITH THESE TERMS OF USE. IF YOU DO NOT OR CANNOT AGREE WITH ANY PART OF THESE TERMS OF USE, YOU MAY NOT USE THE SERVICES.
THE TERMS OF USE ARE SUBJECT TO CHANGE AS PROVIDED HEREIN.
Services are available only to those who join MixMyRx membership. Services are intended for those who are 18 years of age, reside in the United States and have a valid prescription issued by a medical doctor in the United States. Parents or legal guardians may order prescriptions for their minor children.
To access or use the Services, you must have compatible devices, access to the Internet, and certain necessary software. Fees and charges may apply to your use of mobile services and to the Internet.
In order to use services you must sign up to be a member and complete the registration. Membership registration requires you to submit certain personal information, such as your name, date of birth, address, phone number, email. It will be your responsibility to maintain accurate, complete, up to date information in your membership account. Failure to do so may result in your ability to access services or cause delays.
You are responsible for all activity that occurs under your Membership Account and you agree to maintain the security and secrecy of your Membership Account at all times.
You are responsible for protecting your username (e.g., the email address and password that you provide when registering for the membership)
You may not transfer or share your password with anyone. You may not use anyone else’s account at any time. You are responsible for changing your password promptly if you believe your account has been compromised. You agree to notify MixMyRx of any unauthorized use of your Membership Account or any breach of security that you become aware of involving or relating to services by emailing mixmyrxcorp@mixmyrx.com
No Insurance Accepted; Notice of Your Financial Responsibility.
MixMyRx does not take insurance and is purely based on a fee for service model. You are required to pay for all prescription drugs at the time of purchase. MixMyRx reserves the right to change prescription prices and its business model at any time.
By being a member you and accepting the membership terms you are authorizing MixMyRx to charge your payment method for membership fees and purchased products.
If MixMyRx does not receive payment for fees or products from you, MixMyRx may terminate your access to the Services. Members are responsible for updating payment type and payment information such as expiration date.
MixMyRx, at its sole discretion, reserves the right to change the price of the products, from time to time and will communicate via email any price changes to Customers in advance and, if applicable, how to accept those changes. Price changes will take effect at the start of the next Customer billing cycle following the date of the price change. Subject to applicable law, you accept the new price by continuing to use the MixMyRx Membership Services after the price change takes effect. If you do not agree with a price change, you have the right to reject the change by not ordering the Product(s) prior to the price change going into effect.
Due to regulations governing prescriptions we cannot accept returns on prescriptions for reuse or resale. All sales are final.
For additional help please contact us at mixmyrxcorp@mixmyrx.com or call us at 855-Mix-MyRx
Please dispose of prescription medications properly, if you have questions how please visit https://www.fda.gov/drugs/safe-disposal-medicines/disposal-unused-medicines-what-you-should-know
You may not nor attempt to:
Remove/alter any copyright, trademark, or any other proprietary rights notices from membership; reproduce, copy, or modify data, content, or materials from membership; misrepresent your identify or provide any false information; share any passwords with any third parties or use and third parties passwords; use membership in a way to be harmful to minors; use medications intended for other patient; resell medication received from MixMyRx pharmacy; input, upload, or run any virus or harmful computer code that can damage the membership data, other system, or property; cause or launch any programs or scripts to gain access to MixMyRx membership that could interfere or impair our networks or servers, or use software or other means to access, “scrape”, “crawl”, or “spider”, disrupt, interfere with, violate security of, or attempt to gain unauthorized access to membership or any computer network; violate local, state, or national laws.
Offer maybe modified or cancelled at any time. MixMyRx LLC owns all rights in and to any Invite Code, and may reclaim, deactivate, invalidate, or terminate MixMyRx members Invite Code at any time. Under MixMyRx Invite Code Rules, MixMyRx LLC may provide an existing MixMyRx members (“Inviter”) with a unique code (“Invite Code”) to distribute to new members (“Invitee”) to receive added benefits to their own account. During initial registration invitee must enter inviters unique invite code for inviter to receive any added benefits. Inviter may qualify for added benefits more than one time if inviters unique invite code is entered by multiple new invitees during and only in initial registration.
In connection with MixMyRx Invite Code Rules you will not misrepresent, impersonate, create fake accounts, or suggest that an affiliation or partnership exists with third party where none exists.
BY AGREEING TO MIXMYRX MEMBERSHIP YOU UNDERSTAND THAT TO THE EXTENT PERMITTED UNDER APPLICABLE LAW AND EXCEPT AS SET FORTH IN THIS SECTION, IN NO EVENT WILL MIXMYRX LLC, ITS RELATED PERSONS OR LICENSORS BE LIABLE TO YOU OR TO ANY PARTY FOR ANY CLAIMS, LIABILITIES, LOSSES, COSTS OR DAMAGES UNDER ANY LEGAL OR EQUITABLE THEORY, WHETHER IN TORT (INCLUDING NEGLIGENCE AND STRICT LIABILITY), CONTRACT, WARRANTY, STATUTE OR OTHERWISE, INCLUDING, BUT NOT LIMITED TO, ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF REVENUES, PROFITS, GOODWILL, USE OR DATA, SERVICE INTERRUPTION, COMPUTER OR MOBILE PHONE DAMAGE, OR SYSTEM FAILURE, OR THE COST OF SUBSTITUTE PRODUCTS OR SERVICES, OR FOR ANY DAMAGES FOR PERSONAL OR BODILY INJURY OR EMOTIONAL DISTRESS, INCLUDING DEATH, ARISING OUT OF OR IN CONNECTION WITH ANY ACCESS, USE OF (OR INABILITY TO USE) THE SERVICES OR ANY SERVICES CONTENT, OR OTHER INTANGIBLE LOSSES ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICES. THIS IS TRUE EVEN IF MIXMYRX LLC OR RELATED PERSONS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSSES.
You understand and agree that the membership provided “As Is” and “As Available” basis and we assume no responsibility for deletion, data breach, or failure to store any user communications or personalized setting.
to the FULLEST extent permitted by applicable law, in the case that MixMyRx LLC or you want to assert a dispute against the other that is subject to arbitration pursuant to these terms of use, then MixMyRx LLC or you must commence such dispute by delivery of a notice of arbitration within one (1) year after the dispute arises. After 1 year the dispute will be forever barred.
BY AGREEING TO THIS ARBITRATION AGREEMENT, YOU ARE GIVING UP YOUR RIGHT TO GO TO COURT, INCLUDING YOUR RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN A CLASS ACTION. YOU UNDERSTAND THAT BY AGREEING TO THIS ARBITRATION AGREEMENT AND CLASS ACTION WAIVER, YOU MAY ONLY BRING CLAIMS AGAINST US AND OUR RELATED PARTIES IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION OR REPRESENTATIVE PROCEEDING. IF YOU DO NOT AGREE TO ARBITRATION, YOU ARE NOT AUTHORIZED TO USE THE ONLINE SERVICES IN ANY WAY. If any court or arbitrator determines that this “No Class Actions” section is void or unenforceable for any reason, or that an arbitration can proceed on a class basis, then the arbitration provisions set forth above will be deemed null and void in their entirety, and the parties will be deemed to have not agreed to arbitrate disputes.
The arbitration will be administered by the American Arbitration Association (“AAA”) in accordance with the AAA’s Consumer Arbitration Rules and the Supplementary Procedures for Consumer Related Disputes (the “AAA Rules”) then in effect, except as modified by this Arbitration Agreement. The AAA Rules are available at www.adr.org or by calling the AAA at 1-800-778-7879.
The arbitration will be conducted by a single arbitrator and shall have exclusive authority to resolve any disputes relating to the interpretation, applicability, or enforceability of this binding Arbitration Agreement, including any claim that all or any part of this Arbitration Agreement is void or voidable.
Your responsibility to pay any AAA filing, administrative and arbitrator fees will be solely as set forth in the AAA Rules.
To start the process of arbitration, a party must send a written notice of dispute including specific information regarding issue or dispute to the other party by U.S certified mail or other mail sender addressed to: MixMyRxL LLC, 8696 Vineland Rd Orlando, Fl 32821 (signature required). You must then allow 30 days for MixMyRx LLC to respond with a solution. After initial process, if either parties desires to move to arbitration, per AAA rules they must provide other party with written Demand for Arbitration. The party may visit Consumer Arbitration Rules at www.adr.org or by calling the AAA at 1-800-778-7879 to look up process and rules. Arbitrator will be from AAA’s roster of consumer dispute arbitrators.
If your claim does not exceed $10,000, then the arbitration will be conducted solely on the basis of documents you and MixMyRx LLC have submitted to the Arbitrator, unless the Arbitrator determines that a hearing is necessary. If your claim exceeds $10,000, your right to a hearing will be determined by the AAA Rules. Subject to the AAA Rules, the Arbitrator will have the discretion to direct a reasonable exchange of information by the parties, consistent with the expedited nature of the arbitration.
The final decision of the arbitrator will be in writing and binding and conclusive on us and MixMyRx LLC, and judgment to enforce the decision may be entered by any court of competent jurisdiction. You agree that dispositive motions, including without limitation, motions to dismiss and motions for summary judgment, will be allowed in the arbitration. The Arbitrator award will be final and binding on all parties.
The arbitration will be conducted in Orlando, Fl unless agreed on different location by both parties.
MixMyRx LLC complies with all provisions of the Digital Millennium Copy Act of 1988 (“DMCA”) and also provides recourse for copyright owners who believe their rights have been infringed under copyright laws. If you believe in good faith that any materials hosted by MixMyRx LLC infringes a copyright owned by you, you or your agent may send us a written notice requesting that the materials be removed or access to it blocked.
Please submit notification to mixmyrxcorp@micmyrx.com
Notice must include the following:
Name, address, telephone number, and email address of complaining party; electronic or physical signature of person authorized to act on behalf of owner of an exclusive right that is allegedly infringed; An identification of the copyrighted work that is allegedly infringed (e.g. link to page that contains alleged infringe material); statement from complaining party that has a good faith belief that the use of the material or content is not authorized by copyright owner; a written statement, under penalty of perjury, that the information in your notice is true and accurate and that you are authorized to act on behalf of the owner of the exclusive right that is allegedly infringed;
If you are uncertain about the meaning of this policy or the legal ramifications of submitting materials to us, you should consult with your attorney for a better understanding about your rights and obligations under Section 512(c) of Copyright Act or other laws before making any submission(s)
MixMyRx LLC may terminate or suspend your access of online membership at any given time with/without cause or notice, for any reason including violation of these Terms and Conditions.
You agree that if your membership has been terminated or cancelled you will not attempt to use membership service in any way and agree that if you violate this restriction after termination from membership, MixMyRx LLC will not be liable to you or any other party.
The Terms of Use will remain in full force and effect as long as you continue to access or use the Services. You may terminate the Terms of Use at any time by discontinuing use of the Services.
Do you have questions about starting your path back to health? Our patient coordinator is standing by, happy to answer any questions you have to determine if our approach is right for you.
At MixMyRx, our mission is to make compounded medications affordable + accessible – saving patients up to 80% on their compounded meds, with free delivery across the US. With convenient same-day shipping right to your door across the US... there’s no need to drive to a pharmacy and wait in line.
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MixMyRx is located in Boston, Massachusetts, and serves patients throughout the Greater Boston Area and Eastern Massachusetts. These areas include but are not limited to Suffolk County, MA, Norfolk County, MA and Revere, MA, Chelsea, MA, Somerville, MA, Cambridge, MA, Brookline, MA, Watertown, MA, Arlington, MA, and Medford, MA.